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Dear BY,
Congratulations to you and your colleagues on the way you dealt with Tropical Cyclone Koppu.
With warnings administered in a timely manner by the Hong Kong Observatory, our city eased to a halt in the evening the day before and saw an orderly return to normal life yesterday afternoon. This could not have been achieved without a profound knowledge of typhoons. Every step was well thought out, demonstrating great sensitivity to the need of people. I have noted of no criticisms on both the printed and electronic media today. Indeed, your efforts were laudable and the good work should be applauded.
I know you are busy. So don't bother to respond to this note, which is to let you know how much I appreciate the quality service delivered by your agency.
I am proud of you!
K C
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