“MyObservatory” is a personalized weather service developed in-house by the Hong Kong Observatory (HKO) in early 2010. Making use of positioning software to estimate the user’s location, “MyObservatory” automatically displays the latest weather information from the weather station(s) closest to the user, including temperature, relative humidity, rainfall, wind direction, wind speed and webcam photo. Moreover, it also provides weather forecast and weather warning related information.
There are a number of versions of “MyObservatory”:
The personalized weather service “MyObservatory” has been well received with high popularity.
“MyObservatory” won a Gold and a Silver award in two different categories respectively in the renowned Hong Kong Information and Communication Technology (ICT) Award 2011.
- Best Public Service Application (Small Scale project)
- Best Ubiquitous Networking (Mobile Infotainment)
The judging panel commented that “MyObservatory” really moves the government services from desktop computer to mobile devices for citizens who are on the move and sets up a good role model for other government or commercial services to follow.
The protection of privacy in relation to personal data is the concern of every member of staff in the Hong Kong Observatory (HKO). We respect personal data and are committed to fully implementing and complying with the data protection principles and all relevant provisions of the Personal Data (Privacy) Ordinance.
Windows Phone version
Question 1: Why the language used in the notification is different from the language used in MyObservatory?
Answer 1: Starting from this version 5.0, apart from setting your preferred language used in MyObservatory, you may also set preferred language used in the notification under System Settings -> Warning/Tips Notifications -> Notification Language
Answer 2: Since MyObservatory has to download necessary configuration files in the first startup, please ensure your network connection is in good condition. When the configuration files are downloaded, MyObservatory would resume its responsiveness.
Question 3: After installation, MyObservatory would crash upon opening.
Answer 3: Please stop MyObservatory from running in the background first and make sure the network connection is in good condition, then reopen MyObservatory. If the problem persists, reinstall MyObservatory and open MyObservatory under good network condition.
Question 4: Cannot enable weather warning notification in MyObservatory.
Answer 4: Please ensure you have included MyObservatory in the Notification Center under Settings -> Notifications. Then stop MyObservatory from running in the background and reopen MyObservatory again for enabling notification in the app’s setting.
Question 5: Cannot set automatic positioning in MyObservatory.
Answer 5: Please ensure you have allowed the location access for MyObservatory under Setting -> Privacy -> Location Services. After that, you may reopen MyObservatory for setting automatic positioning in the app’s setting.
Notes to Mi and Redmi phone users：
If users cannot receive weather warning notification or update widgets on Xiaomi device, users can try to follow the tutorial on the following link to remove MyObservatory from the list of "Manage apps' battery usage"Link
Question 1：How to solve the issue of the alarm icon appearing on the status bar when using widgets?
Answer 1：Upgrade MyObservatory to version 4.7.2 (Some users may have to remove and reinstall the app).
Question 2：Why does a symbol of alarm clock appear on the status bar after I installed/upgraded MyObservatory to v4.7.1 ?Question 3：Why I can’t drag the Widget to the desktop after updating "MyObservatory" ?
Answer 2：When MyObservatory widgets are used on devices with Android 6.0 or above, an alarm clock may appear in the status bar. This is because widgets of the MyObservatory make use of new scheduler tool on 6.0 to update weather information on a regular basis. The MyObservatory widgets will not change the settings in alarm clock or affect the operation of the alarm clock.
Answer 3：After you have updated/reinstalled "MyObservatory", you must open "MyObservatory" at least once in order to drag out the Widget to the desktop.
Question 4：Why the message "Problem Loading Widget" appears after updating "MyObservatory"?
Answer 4：It is possible that the launcher have cached the old version Widget. You may reinstall "MyObservatory" to solve this issue.
Question 5：How to ensure the Widget functioning properly?
Question 6：How to change the update frequency of the widget?
Answer 6：You may select the update frequency in Settings -> Widget Settings -> Update Frequency. After selected the suitable frequency, press "OK" to confirm.
Question 7：How to change the language used in the Widget?
Answer 7：You may change the used language in Settings -> Language. After selected the suitable language, please refresh the Widget to active the language setting. (Please note: the language used in date format follows the OS language setting)
Question 8：How to change the forecast relative humidity to temperature in the Widget (or forecast temperature to relative humidity)?
Answer 8：To toggle between forecast relative humidity and temperature, just tap the area inside the red square as shown below.
Question 9：How to activate/remove "Instant Weather"?Question 10：How to configure Shortcuts on the homepage?
Answer 9：If you want to activate "Instant Weather", you may go to Settings -> "Instant Weather" -> select "Temperature" or "Weather icon". If you want to remove "Instant Weather", you may go to Settings -> "Instant Weather" -> select "Disable".
Answer 10：Please refer to the following guide:
Question 11：Why my location shows "Hong Kong Observatory" even if I activate location service in "MyObservatory"?Question 12：How can I change the terrain setting in “Radar Images”?
Answer 11：If any of the below happens, "MyObservatory" will set your location to be "Hong Kong Observatory":
Answer 12：You may go to App Settings -> “Radar Images” -> On/Off.
Please note: You may turn off showing terrain to reduce data usage if in need.
Question 13：Why the background weather photo has been changed to a building?
Answer 13：Under normal circumstance, "MyObservatory" will use the latest weather photo based on your location as the background photo; however, if the weather photo station cannot provide weather photo due to maintenance, "MyObservatory" will use a designated photo (day-time: "Hong Kong Observatory Headquarters", night-time: Victoria Harbour) as the background photo instead.
Question 14：How to add weather stations to the homepage?
Answer 14：You may press the "+" button located on the right-top corner on the homepage. After selected your favourite station, press back button ("<-").
Question 15：How to remove or sort the weather stations on the homepage?
Answer 15：You may first enter the edit mode by pressing the "+" button on the right-top corner of the homepage and then "". In the edit mode, press "x" to remove the station or sort the ordering of the stations by long pressing the button to the right of the station name.
Question 16：How to display the "Automatic Forecast" only on the homepage?
Answer 16：You may check the box of "Display Automatic Forecast" only in Homepage Settings.
Question 17：Why does “MyObservatory” need users to grant different permissions?
Answer 17：“MyObservatory” needs users to grant the following different permissions:
Question 18：How to enable/disable the push notification for “post of the day”?
Answer 18：You may select the message type in App Settings -> Notification Setting -> Select Message Types. Select a suitable message type and press "Back" to confirm.
Notes to Windows Phone 10 users:
Currently, not all functions of the “MyObservatory” (Version 1.4) is supported by the Windows 10 platform. Users cannot receive weather warning notifications on Windows Phone 10.
Question 1: Why I cannot turn on the "Notification" in the Settings to receive weather warning notification?
Answer 1: You must first turn on the notifications services in the telephone Settings, For details, please refer to "How to Enable?" section under Settings.
Question 2: How to customize the weather warnings notification that I received?
Answer 2: Select "Select Warnings" under Settings and you can then customize the weather warnings notification received.
Question 3: How to add/remove "Weather Video" icon in the main screen?
Answer 3: You can add/remove the icon in the "Weather Video" menu under Settings.