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HKO's Airport Meteorological Office (AMO) participated in the Civil Service Outstanding Service Award Scheme 2013 by submitting an entry entitled "Aviation Safety Safeguarding Team" which won the Meritorious Award under the Specialised Service Award of Team Award. The Award is to recognise the team's effort in providing outstanding services to the aviation community to protect the aviation safety under significant convective weather conditions. A video introducing the services can be viewed at: http://www.servicexcellence.gov.hk/en/exemplary_services/2013/page-19.html.
The Hong Kong International Airport is one of the busiest airports in the world with more than 1,000 flights landing and taking off each day. With this number keeps breaking new records, the airport needs to take precautionary measures in adverse weather. To enable air traffic controllers better prepared for the ever-changing weather, the Aviation Safety Safeguarding Team of the Hong Kong Observatory plays a significant role behind the scene. A team of competent aeronautical meteorological forecasters, observers and computer programmers work hand-in-hand at the AMO round the clock to provide a suite of tailor-made weather forecast products and services to support the air traffic management unit to conduct better air traffic flow management, especially under significant convective weather conditions. The service received very positive comments from our counterparts.
Besides the Aviation Safety Safeguarding Team Award, HKO also won three more awards under the same scheme, including Gold Prize in the Small Department Category. For detail of the scheme and the awards received, please visit the Hong Kong Government's topical webpage on service excellence (http://www.servicexcellence.gov.hk/en/awards_scheme/index.html).
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