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  • The Observatory winning four awards under the Civil Service Outstanding Service Award Scheme 2017

  • Friday, 8th September 2017

The Hong Kong Observatory gained recognition again in the Civil Service Outstanding Service Award Scheme 2017, winning a total of four awards, and ranked 3rd among the departments in terms of the number of awards. In addition to the Gold Prize of the Departmental Service Enhancement Award (Small Department Category), the Observatory's "Big Data Analysis and Decision Support" also won the Gold Prize of Team Award (Internal Service). The other two awards were:

  • Bronze Prize of Best Public Image Award
  • Bronze Prize of Team Award (Specialized Service) - Media Unit for Service Enhancement (MUSE) Team
  • The Civil Service Outstanding Service Award Scheme, organized by the Civil Service Bureau, aims to recognize the efforts of government departments and teams in providing outstanding services to the community, to promote a customer-focused culture and to inspire civil servants to continuously strive for excellence in service delivery.

    Always mindful of the needs of the public and different user groups, the Observatory develops new and personalized services through innovative technology. The Observatory also maintains effective communication with the public through various channels for the provision of timely and efficient services. The latest achievement signifies the recognition of public on her high quality services as the Observatory continues to strive for excellence in serving the public.

    The Award Presentation Ceremony was held at the Hong Kong Convention and Exhibition Centre on 7 September. More details can be found on the Civil Service Bureau's web page:
    http://www.servicexcellence.gov.hk/en/awards_scheme/index.html

    Relevant introductory videos are as follows:

    Departmental Service Enhancement Award (Small Department Category) (Chinese only):
    https://vstream.clcplus.cstdi.gov.hk/access?video_id=K195-005:75488C30-F61E-4DB8-B1B3-8FF6EB4446EF

    Team Award (Internal Service) - Big Data Analysis and Decision Support (Chinese only):
    https://vstream.clcplus.cstdi.gov.hk/access?video_id=K195-010:82DA70FA-4A43-4B2D-A8D7-08D2E4A1B4AB

    Photo 1
    Mr Shun Chi-ming (left), Director of the Hong Kong Observatory, receiving the award of Gold Prize of the Departmental Service Enhancement Award (Small Department Category) from Mr Kwok Wai-keung, JP (centre), Legislative Council Member
    Photo 2
    Mr Chan Sai-tick, Senior Scientific Officer of the Observatory, receiving the award of Gold Prize of Team Award (Internal Service) from Mrs Regina Ip Lau Suk-yee, GBS, JP (left), Legislative Council Member
    Photo 3
    Mr Shun Chi-ming (centre), Director of the Hong Kong Observatory, receiving the award of Bronze Prize of Best Public Image Award from Mr Joshua Law Chi-kong, GBS, JP (left), the Secretary for the Civil Service
    Photo 4
    Ms Song Man-kuen, Senior Scientific Officer of the Observatory, receiving the award of Bronze Prize of Team Award (Specialized Service) from Dr Pang Yiu-kai, GBS, JP (left), member of the Executive Committee of the Hong Kong Management Association
    Photo 5
    Observatory staff celebrating after the award presentation ceremony
    Photo 6
    The Observatory winning four prizes under the Civil Service Outstanding Service Award Scheme 2017